Your vehicle may have the ability to access certain operational features through the FordPass app, including locking and unlocking the doors, remote start and remote stop. These features may not be available on all vehicle makes and models and are not currently available through the Site.
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Note: SYNC Connect, an optional feature on select vehicles includes SYNC Connect service for five years from the original vehicle sale date as recorded by the Ford dealer , is required for certain features. SYNC Connect subscription fees apply after five years.
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Note: Always take your key or key fob with you when you leave your vehicle. Remote unlock may not function during service interruptions or if the battery is too low.
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Various features of FordPass including My Dealer allow you to connect with your dealer, including to schedule services, locate dealers, get directions to your dealer, and view new dealer inventory. By using the locator services you will be subject to the terms provided by the location or mapping service that you use. All service appointments and vehicle services are the responsibility of you and your dealer. You may also be able to view new inventory at your preferred dealer.
The inventory listed on FordPass may not be current with the exact inventory available with your dealer. Contact your dealer for the actual price and availability of any vehicle and any applicable terms and conditions that may apply. The My Vehicle feature may allow you to access certain information related to your vehicle via FordPass. By registering your vehicle with My Vehicle you expressly opt-in to receiving notifications, including email, as well as other communications from us related to the My Vehicle feature. If you wish to opt-out of these communications, please contact Ford Guides through FordPass or stop using the My Vehicle feature by changing your preferences in the settings menu of FordPass.
You must be an authorized user of a vehicle in order to link your FordPass account to the VIN of a vehicle you do not own or lease, which may have to be approved by a primary account holder and authenticated in the vehicle. If equipped, the vehicle status feature may allow you to view certain notifications on FordPass, regarding Vehicle Health Alerts. These alerts may include electric battery health, fuel level, fuel consumption, odometer, tire pressure, VIN number, and other diagnostic information.
These notifications should not be used or relied upon in place of normal vehicle maintenance. If at any time you believe there may be an issue or problem with your vehicle, consult with a professional for diagnosis and required maintenance. If your vehicle has Wi-Fi hotspot functionality and you have activated a data plan, you can view information about your data plan through FordPass.
Always pay careful attention to the road and do not drive distracted. Wi-Fi hotspot intended for passenger use only. The My Vehicle feature also may allow for you to view how-to videos about your vehicle.
Please use these videos with caution and never attempt to perform vehicle maintenance that may require a professional.
Parking-related services are limited to informing you of the location and potential availability of parking, and for certain parking locations, as indicated enabling you to reserve and pay for parking. We may use third parties to provide these services. We do not, however, sell parking, provide a parking service, operate a parking lot, or otherwise accept custody of motor vehicles.
These services are provided by others, such as parking facility owners or operators, and they are in no way our agent or acting on our behalf. You will be required to set up accounts with third party operators to reserve and pay for parking. Parking rates are set directly by the parking owner or operator, not us.
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Reserved rates may differ from drive-up rates if available , and may be subject to change. You are responsible for paying the actual rates for all parking, including any costs for parking in excess of your booked time. You are responsible for selecting your parking and compliance with all signs, laws, and regulations relating to parking.
You also are responsible for compliance with the agreement with the operator of the parking facility as posted at the location or otherwise provided to you which agreement will, in all cases, govern the parking arrangement. Allocation of parking spaces is not within our control and we do not guarantee the availability of a specific parking spot.
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Please use your best judgment when deciding on a parking facility or location and do not park at a facility or location that you do not feel is safe and secure. We do not represent or warrant the quality, suitability, safety, or security of any parking, and we disclaim all liability arising from any lack of quality, suitability, safety, or security of any parking or otherwise related to your use of parking and parking facilities and locations including, without limitation, liability regarding the safety or security of persons or property in parking facilities and locations, and the consequences of not being able to park or delays associated with parking.
This limitation does not preclude the refunds listed herein or other remedies available to you by law. Perks may include special offers and other promotions from time to time, which may be based on things you do through FordPass. You do not have to use Perks in order to use other parts of FordPass. The type and frequency of Perks, offers, and promotions will vary, and each one is subject to its own terms or rules as described in connection with the specific offer or promotion.
Perks and any offers or promotions are separate from any other loyalty programs offered through us or our affiliates. Unless expressly stated otherwise, Perks including any related rewards or benefits have no cash or other value and are non-transferable. Perks are subject to change at any time, and some elements of Perks or a specific offer or promotion may not be available for all users, vehicle makes, or models.
You agree to receive Perks communications from Ford, your authorized dealership, and affinity partners, which may be customized based on personal information you provide to us through FordPass, such as location and driving characteristics. If your warranty is expired you may not be able to access this feature. If you wish to obtain extended warranty coverage at any time, please contact us as set forth in the Contact Us section below.
Furthermore, if you no longer have a warranty and wish to purchase roadside assistance through FordPass, you may do so by contacting Ford Guides. Assistance may be provided by live chat or through email with remote Ford Guides. FordPass may allow you to provide contact information for a Guide to contact you via phone, email or text. If you provide your contact information, you are expressly consenting to a Ford Guide to contact you. Phone calls may be recorded for quality assurance purposes, and by continuing to speak with the Ford Guide you consent to having the call recorded for such purposes.
Any maps or guides available through FordPass may not accurately reflect current road conditions as these are subject to change. We will not be liable for any damage to you, your passengers, third parties or your or other vehicles due to your use of FordPass or due to faulty or poor road conditions. Please take caution when driving to ensure that road conditions are safe. Without limiting any disclaimers set forth in the vehicle warranty terms, we do not make any, and hereby expressly disclaim any representation or warranty regarding the accuracy, completeness or quality of any information or advice given in connection with this FordPass feature.
Ford Guides cannot address warranty or customer service questions or concerns about products sold by Ford. Accessing or using FordPass on hand-held devices while driving, riding a bicycle, or other activity could distract your attention and result in loss of vehicle control, crash and injury. FordPass may send messages or push notifications to your cell phone. Do not read messages on hand-held devices while driving, riding a bicycle, or similar activities. If you choose to communicate with us, you expressly consent to our representatives contacting you in the manner you request.
You can choose whether or not to receive push notifications in the FordPass settings. You may opt-out of receiving FordPass emails by unsubscribing in the email. You may continue to receive communications within FordPass. Additional Services may be subject to additional terms that may be presented in connection with their use, and by using an Additional Service, you agree to the applicable terms and conditions. We have no control over and, to the fullest extent permitted by applicable law, assume no responsibility for, the content, privacy policies, or practices of any Third Party Service.
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We are not responsible for any data provided by third parties or your reliance upon the same. Terms applicable to location based services to which you will be bound by using FordPass include:. FordPass and any content images, logos, text, music, sounds, wallpaper, badges, etc. FordPass Content is protected by worldwide copyright, trademark, patent, trade secret, or other proprietary rights whether or not a copyright notice or other proprietary mark is present.
You agree to comply with all copyright laws in your use of FordPass Content, including preventing any unauthorized copying. Except as expressly provided herein, we do not grant any express or implied proprietary rights to FordPass Content. Subject to your compliance with these Terms and any other terms communicated in connection with specific FordPass Content, we grant you a non-exclusive, non-transferable, limited right to access, view, use, display and listen to FordPass Content for your personal, non-commercial use only.
You agree not to dispute our claims of ownership or validity of our rights in FordPass Content. If you violate any of the Terms, your rights will immediately terminate and we may terminate your access to FordPass Content without notice and without any refund of fees, if applicable.
The Ford name, and all trademarks and logos displayed on FordPass are owned or used under license by us. The unauthorized use of any trademark displayed on FordPass or included in any FordPass Content is prohibited. If you believe that any content on FordPass infringes your copyright rights, please contact our designated agent for receiving such notifications in writing as follows:.
Peter N. You are solely responsible for your User Submissions and any consequences of posting or publishing them. You understand that many people from around the world will be able to see your postings and comments. You also agree that we and our third-party service providers may contact you via email about any submission. New or confidential ideas are prohibited on FordPass.